Terms & Conditions – Quasarys

Last Updated: October 2025

Welcome to Quasarys. These Terms & Conditions (“Terms”) govern your use of our website, services, and products offered through quasarys.com. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the site immediately.

These Terms exist to ensure transparency, protect both parties, and clearly outline responsibilities for orders, payments, shipping, cancellations, returns, and website usage.

1. Definitions

For clarity, the following definitions apply:

• “We,” “us,” “our,” “Quasarys” refer to the website owner and service operator.
• “You,” “your,” “customer,” “user” refer to any individual accessing or purchasing from the website.
• “Business days” mean Monday to Friday, excluding U.S. federal holidays.
• “Carrier” means USPS, UPS, FedEx, or DHL, used to ship orders.
• “Processing time” means time from order placement to preparing the order.
• “Handling time” means packaging, verification, and shipment preparation.

2. Website Use

You agree to use the website only for lawful purposes and in a manner that does not violate the rights of others. You may not:

• Engage in fraudulent, abusive, or harmful activities
• Interfere with the website’s functionality
• Use false information when placing orders
• Attempt to bypass security mechanisms

We reserve the right to limit access or block users who violate these terms.

3. Product Information

We make every effort to ensure product descriptions, images, colors, features, and specifications are accurate. However:

• Slight variations may occur due to display differences
• Products may occasionally be out of stock
• Prices may change without notice

If any error affects your order, we will notify you immediately for correction or cancellation.

4. Pricing & Payment

All prices on quasarys.com are in U.S. dollars unless stated otherwise.

Accepted Payment Methods

• Major credit/debit cards
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other payment gateways shown at checkout

By submitting payment information, you confirm:

• Authorization to use the selected payment method
• Valid, accurate information
• Permission for us to charge taxes, shipping fees, and order totals

5. Order Process & Acceptance

5.1 Order Acknowledgment
You will receive an email confirming that your order has been received. This does not mean acceptance.

5.2 Order Acceptance
Your order is accepted once:

• Payment is processed
• The order is verified
• Items are prepared for shipment

We may decline or cancel orders due to:

• Suspected fraud
• Invalid billing information
• Out-of-stock items
• System errors

If cancelled after payment, you will receive a full refund.

6. Handling Time

Stage	Description	Timeframe
Handling Time	Packaging, verification, shipment preparation	1–2 Business Days

Orders placed after 5 PM or on weekends/holidays begin handling the next business day.

7. Shipping Policy

By purchasing from Quasarys, you acknowledge that you have reviewed and agreed to our full Shipping Policy.

7.1 Shipping Carriers
USPS, UPS, FedEx, DHL

7.2 Delivery Time (U.S. Only)

Location	Carrier Range	Estimated Delivery
All 50 U.S. States	USPS / UPS / FedEx / DHL	3–7 Business Days

7.3 Shipping Fees

We offer a simple and transparent flat-rate shipping fee for all orders within the United States.

Flat Rate Shipping: $6.99

Shipping fees are automatically calculated and displayed at checkout before you complete payment. The flat rate covers:

• All 50 U.S. states
• All eligible carriers (USPS, UPS, FedEx, DHL)
• Any standard package weight or size allowed by our carriers

There are no additional or hidden fees.

Shipping Option	Delivery Timeframe (Transit Time)	Cost
Standard Shipping	3–7 Business Days	$6.99 Flat Rate

7.4 Shipping Coverage
We ship to all 50 U.S. states.
We do not offer international shipping.

7.5 Tracking
Tracking numbers are provided once the order ships.

8. Cancel & Change Orders

You may request a cancellation or modification before the order is processed.

If the order has already been processed or shipped:

• It cannot be cancelled
• You must follow the Return & Refund process

Quasarys may decline changes requested after fulfillment.

9. Returns & Refunds (UPDATED – FREE IN ALL CASES)

Purchasing from Quasarys indicates agreement with our full Return & Refund Policy. All returns, refunds, and exchanges are 100% free, regardless of the reason.

9.1 Eligibility

• Return requests must be submitted within 30 days of delivery
• Items must be unused, unworn, unwashed, and in original packaging
• A valid order number or proof of purchase is required

Non-returnable items include:

• Final Sale items
• Gift cards
• Custom-made items (unless defective)

9.2 Refund Timeline (UPDATED – 5 BUSINESS DAYS)

Refund Stage	Timeline
Item received	1–2 business days
Inspection	1–2 business days
Refund initiated	Same day after inspection
Bank processing	1–2 business days

Total estimated refund time: Up to 5 business days.
Refunds always go to the original payment method. No fees are deducted.

9.3 Return Shipping Cost (UPDATED – ALWAYS FREE)

Reason for Return	Customer Cost	Notes
Defective or wrong item	$0 – We cover shipping	Photo may be required
Wrong size, change of mind, not as expected	$0 – Free return shipping	No restocking fees
Exchanges	$0 – Free return + free reshipment	Stock-dependent
All remaining situations	Always free	No hidden charges

9.4 Non-Returnable Items

• Final Sale items
• Custom/personalized items (unless defective)
• Items damaged due to improper use
• Returns submitted after 30 days

10. Intellectual Property

All content on the website is owned or licensed by Quasarys and protected by copyright and trademark laws.

Users may not:

• Copy or redistribute content
• Reproduce product images
• Use trademarks without permission

11. Limitation of Liability

Quasarys is not responsible for:

• Carrier delays
• Customer address errors
• Checkout mistakes
• Misuse of products

Our liability is limited to the amount you paid for your purchase.

12. Third-Party Services

Some services (e.g., payment processors) are managed by third-party partners. Their own terms apply, and we are not responsible for their system issues.

13. Privacy & Data Protection

By using our website, you also agree to the Privacy Policy, which explains data collection, usage, protection, and your rights.

Quasarys implements strict security measures to protect your data.

14. Account Responsibilities

If you create an account, you are responsible for:

• Keeping login details secure
• Ensuring all information is accurate
• Reporting unauthorized activity

We may suspend accounts misused in any way.

15. Prohibited Activities

• Tamper with security features
• Use bots or scraping tools
• Upload harmful files or scripts
• Engage in fraud or deception

Violations may result in account termination.

16. Order Limitations

We may limit:

• Quantity purchased
• High-volume orders
• Orders flagged for fraud

This ensures fairness and product availability.

17. Governing Law

These Terms are governed by U.S. laws and applicable state laws. Any disputes will be resolved in appropriate U.S. legal jurisdictions.

18. Changes to Terms

Quasarys may update these Terms at any time. Your continued use of the site after updates means acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms, please reach us via our Contact Page or email:
Email: support@quasarys.com
Address: 8122 Cedel Dr, Houston, TX 77055, United States